The SOLARKONTOR online shop has moved – and you're moving with it!
If you've been ordering online from us for a while, you've probably noticed the change right away: everything is faster, clearer, and simply more user-friendly. Whether on your smartphone, tablet, or desktop, the new shop makes finding the right solar solutions even more intuitive.
In this blog post, you'll learn why we've modernized the shop, what advantages you can expect, and why you need to reset your password once. We've also prepared a concise FAQ to make the transition as easy as possible.
Why we modernized the SOLARKONTOR shop
You might be wondering why a functioning shop even needs an update. The answer is simple: because we want to offer you the best user experience – today, tomorrow, and in the long term.
Our old shop was reliable, but there was clear room for improvement in terms of speed, structure, and future-proofing. With the new system, we are creating a stable foundation for greater convenience, increased security, and new features that we will roll out step by step.
The most important advantages for you at a glance
So that you know exactly what to look forward to, here are the key improvements that the new shop brings.
Faster & easier checkout
The ordering process has been streamlined from the ground up. Fewer clicks, clearer processes, faster loading times.
This means that in the future you will be able to order even more intuitively – even when you need to be quick.
Optimized for smartphones & tablets
Mobile shopping is now standard. That's why we've optimized the entire shop for mobile devices.
Whether you want to check out a balcony power plant on the go, compare accessories or place a spontaneous order – the new shop adapts perfectly to your screen size.
More security for your data
We rely on a modern system with the latest security standards. This also means that we cannot – or are not allowed to – simply adopt passwords.
You will find out why this is important further down in the article.
More user-friendly ordering & services
In your new customer account you will find everything clearly structured:
-
Your orders
- Invoices & Delivery Status
- Service & Support
- Personal Data
This way you will find what you are looking for much faster in the future, without having to click through menus for a long time.
Why you need to reset your password
This is probably the point that many people stumble over – that's why we're explaining it completely transparently.
For security reasons, we cannot transfer your existing password to the new system. Passwords are always stored encrypted and cannot be decrypted. This is precisely what protects your data.
To provide you with a secure user account in the new shop, a one-time password reset is required.
Important:
- Your email address will remain unchanged .
- The process takes less than a minute.
This will quickly give you full access to all functions again.
What will happen to your existing account?
In short: Everything remains the same.
Your previous orders, your customer data, your invoices – all of this will be seamlessly transferred to the new shop. You won't lose anything and can continue as usual.
How is the transition going for you?
So you know exactly what happens, here's a quick overview of the process:
- The shop has been technically migrated.
- You are setting your new password.
- You register in the new shop – and enjoy all the benefits.
It really couldn't be easier.
Mini-FAQ for the new SOLARKONTOR shop
Here we answer the most important questions briefly and clearly.
Why can't I keep my old password?
→ For security reasons. Passwords cannot be transmitted because they are stored encrypted.
Will my orders remain valid?
→ Yes! Everything will be transferred to the new system.
How long does it take to set a password?
→ Less than a minute.
Who can I contact if I have problems?
→ Our service team is always happy to help: info@solarkontor.de
Our goal: To get you to the right products and solutions even faster – including more personalized recommendations and a clearer overview of complex topics such as balcony power plant sets, energy storage systems and solar modules.
Conclusion: A new shop for even more convenience, security & clarity
With the new SOLARKONTOR shop, we are making possible online exactly what we strive for with our products: efficiency, clarity and the best user experience.
As part of our community, you are extremely important to us – that's why we rely on a system that makes your life easier, accompanies you safely and offers real added value.
You only need to change your password once. The shop will take care of everything else for you. We're thrilled to welcome you to the new SOLARKONTOR online experience!
